Privacy Policy
SN respects your privacy and is committed to protecting the personal information you provide when using our website.
Information We Collect
When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:
- Name.
- Phone number.
- Email address.
- Shipping and billing address.
- Order details.
- Account information.
- Payment-related information necessary to complete your transaction.
- Information you provide when contacting our Customer Service.
We may also collect limited technical information related to your use of the website, such as browser information, device information, and website activity where applicable.
How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange delivery.
- Confirm payments.
- Provide customer service.
- Send order-related updates.
- Handle returns, exchanges, refunds, or complaints.
- Maintain customer and transaction records.
- Prevent fraud or misuse.
- Improve our website and services.
- Comply with applicable legal or regulatory requirements.
Payment, Shipping & Service Providers
Where necessary to complete your order or provide our services, relevant information may be shared with trusted third parties such as payment processors, delivery partners, website service providers, and other service providers involved in operating our business.
Only information reasonably necessary for the relevant service will be shared.
We do not sell your personal information to third parties.
Payment information may be processed directly by authorized third-party payment providers and may be subject to their own privacy and security practices.
Cookies
Our website may use cookies and similar technologies to support features such as shopping cart functionality, checkout, account login, website performance, and other necessary website functions.
You may manage or block cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Data Retention & Security
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, or comply with legal obligations.
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Your Information
You may contact us regarding your personal information, including requests for access, correction, or other applicable requests, through our Customer Service contact provided on this website.
Policy Updates
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised date where applicable.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact our Customer Service through the official WhatsApp contact provided on this website.